Returns & Exchanges

At Emotiva Audio Corporation, we want you to be completely satisfied with your high-performance audio gear. If you are not happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Request Authorization

  Contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back.

• 2.
  Pack Securely

  Place the product in its original factory packaging, including all accessories, manuals, and protective inserts to ensure safe transit.

• 3.
  Ship the Product

  Clearly mark the RMA number on the outside of the box and ship the package to our designated service center using a tracked carrier.

• 4.
  Inspection and Refund

  Once our technicians inspect the unit for quality assurance, we will process your refund or ship your replacement within 7-10 business days.